Business Analyst - Customer, Advisory & Comms (6 Month FTC)

Our objective is to get, grow and keep people and provide more internal opportunities for growth where colleagues can not only fit the immediate requirement but also have the drive, initiative and the right behaviours to contribute to the long-term future success of the organisation.

We have a fantastic opportunity for a Business Analyst - Customer, Advisory & Comms (6 Month - FTC) to join the Digital and Data function to help deliver key business initiatives, continuous improvement projects and strategic objectives using technology, leveraging the significant investments being made across the organisation. This role will work within the Demand Management lifecycle as well as in the Project Lifecycle, performing the function of a Business Analyst. We're offering up to £68,000 DOE, along with flexible working although we do expect you to travel to relevant offices when necessary.

About the role: 

The role will report into the Product Owner, you'll be responsible for working in the Digital and Data function to help deliver key business initiatives, continuous improvement projects and strategic objectives using technology, leveraging the significant investments being made across the organisation.  This position will mainly focus on developing and improving our internal portal "Connect", along with business requirements and processes for applying/using technology to satisfy business needs. As a business-facing role, the individual must be comfortable dealing with back-office personnel and senior stakeholders both within the business and the technology functions.

You Will : 

• Support the Data & Intelligence team by obtaining confirmation and clarity of business requirements for data visualisations/dashboards being developed, where required
• Develop and own user stories and acceptance criteria for all agile development.
•  Support backlog refinement and lead backlog refinement when required.
• Design and specify workflows, approval processes, and validation rules based on internal stakeholder requirements
• Develop as-is and to-be process maps and use industry recognised process improvement techniques, such as Six Sigma, to identify and propose opportunities for improving processes

What you will bring to the role:

• Strong stakeholder management & communication skills, able to tell a story with the data 
• Good understanding of Microsoft Azure platform and associated technologies
• Knowledge and application of UML, Use Cases, User Stories, Business Process Modelling, BPMN and Change Management
• Experience of managing stakeholders at all levels of seniority and facilitate workshop to gather required information
• Used to working within agile environments within large scale transformation projects 
• Ability to work with business stakeholders and software vendors to identify potential solutions to meet business requirements
• Strong communication skills, written and verbal 

What we can offer you:  

We understand how important life is outside of work so, as well as a competitive salary we will also offer: 

• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave. 
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. 
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.   
• SMART Pension contribution into which the company will contribute up to 6% 

• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. 
• We have a great Colleague Assistance Programme and offer support for all areas of life. 

An organisation with a passion… 

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.   
  
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.  

 For full details of the role, please see the attached role profile. 
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. 

Contact our Talent team at careers@property.nhs.uk to find out more.