Job Description
NHS Property Services have a fantastic opportunity for a QHSE Auditor, in the North. The role attracts a salary of £49,000 - £53,000 + 27-Days Holiday + Car Allowance.
The role holder will help to shape the newly created Integrated Audit team by planning and undertaking inspections and audits at NHSPS properties to ensure that NHSPS’ service delivery is adhering to appropriate quality management systems and controls are effectively implemented, with the aim of providing assurance to the business and our customers that activities are being carried out in accordance with policies, processes, regulations, legislation, NHSPS management systems and best practices.
The role holder will be pivotal in helping to continuously improve our service delivery to customers by identifying opportunities for improvement and developing recommendations using a fact based, data driven approach.
The role holder should have a bias in:
- Operational FM delivery (Soft FM or Hard FM Bias)
- Health & Safety
- Energy & Environment
If you are a candidate with the above experience, but do not have the qualifications below, we still encourage you to apply
Key Responsibilities
- Work with colleagues within the team to develop a quality assurance framework and an integrated audit framework that encompasses all relevant inspection and audit activity, based around Plan, Do, Check Act (PDCA) principles.
- Develop an annual audit programme in collaboration with all relevant stakeholders.
- Undertake scheduled on-site audits to identify and record non-conformities, improvement opportunities and best practice.
- Produce detailed quality reports following audit completion.
- Communicate findings, conclusions, and recommendations with all stakeholders, including senior leadership.
- Support the business functions to complete external contractor and approved supplier audits in a professional manner in accordance with service level agreements.
- Maintain and interrogate audit dashboards to provide reporting and insights of common themes and audit action tracking and progress.
- Support the delivery of training, in line with central training plan and agreed presentations, to the relevant teams as required.
This role will require you to demonstrate the following Experience, Capabilities and Knowledge
- A relevant audit qualification as auditor or lead auditor for one of the following standards (ISO 9001, ISO 14001 and/or ISO 45001).
- Experience working in facilities management and/or property management within the healthcare sector.
- Knowledge of legislation relevant to Property and Facilities Management services.
- Qualification in property or facilities management services (e.g. IWFM)
- Demonstrable experience in conducting inspections and audits.
- Experience with customer facing auditing role (internal and or external).
- Detailed knowledge of quality management processes and systems.
- Detailed understanding of risk assessment and safe system of work development techniques.
- Detailed understanding of risk management tools and approaches.
- Knowledge of PFI contracts.
- Proven experience of developing strong and effective relationships with a range of stakeholders, including senior leaders, both internally and externally.
- Experience of operating in a busy, customer focused business.
- Experience of driving improvements to enable efficiency
- Ability to produce high quality reports.
- Data-driven decision making
- Continuous improvement
- Customer focus
Who are we?
We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS.
Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more.
Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Best of luck with your application!