Job Description
We have a fantastic opportunity for a Colleague Support Analyst to join our team based in nationally with flexible home working on a 12 month FTC. The salary on offer is from up to £33,000 with up to 6% matched pension.
About the role:
The Colleague Support Analyst will provide first and second line technical support to NHS Property Services staff, working closely with colleagues to ensure the appropriate and efficient delivery of business systems and services. Liaison with multiple suppliers and third parties will be fundamental to the role, sometimes dealing with difficult, sensitive or conflicting operational issues. Key technical skills are an in depth knowledge of Active Directory and Microsoft suite of products, group policy management, IP networks, thin clients and excellent problem solving and analytical skills. The successful candidate must also be an excellent communicator and possess the ability to communicate complex technical issues to a varied audience at an appropriate level.
What you will bring to the role:
- Desktop Support
- Operation of an asset management process
- ITIL Qualifications
- Knowledge in Microsoft products, Networking, Cloud based services, SCCM/InTune, Citix Apps and Desktop
What we can offer you:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
- 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave
- A Smarter Working Programme, empowering you to choose the location of how and where you work according to your daily activities
- Training and development opportunities, providing opportunities for our colleagues to develop & progress their careers at all levels through our Professional Excellence Framework.
If you do ever need a little bit of extra help we have a great employee assistance programme, financial well-being support and access to great discounts with leading high street names with the bluelight discount card.
Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Best of luck with your application!