Job Description
We have a fantastic opportunity for a Delivery Manager to join our team on a national basis. This role is being offered on a 24 month fixed term basis, and the salary is £80,000 - £85,000 per annum. This role will also be eligible for a bonus of up to 10% dependent on performance.
The Delivery Manager role sits within the Technology Services Delivery function of the CIO directorate. The delivery function is responsible for delivering prioritised demand initiatives from across NHSPS business directorates including high profile projects. The role requires effective co-ordination of one or multiple initiatives and management of their inter-dependencies including oversight of any risks and issues arising. It also includes the co-ordination of the new capability for the business to enable effective change and realisation of projected benefits.
The delivery manager is responsible for the overall integrity and coherence of the initiative(s), developing and maintaining projects within a portfolio or programme environment in collaboration with the Project Management Centre of Excellence (PMCoE).
You will be responsible for working with the respective department and directorates to produce all required Project Lifecycle artefacts relevant to the delivery methodology; agreeing project objectives and developing scope, project plan and milestones; and managing timelines and track and execute against required deliverables. The role will be responsible for defining and managing all governance and communication, including status reporting and attendance at a variety of Project, Programme and Technology Services level forums to provide updates, as required.
It is crucial that you ensure issues and risks are identified, tracked, reported and resolved in a timely manner, and resolve conflicts and successfully manage project / task dependencies. You must build proactive partnerships with cross business and functional partners; provide task level guidance and direction to all those required to work on the project deliverables; and assist with the identification and management of both the dependencies and the interfaces between initiatives.
Liaising or managing the deliverables of external software providers as required (based on the solution or application architecture) is critical, as is managing and tracking actual costs versus project budget overseeing the accounting, costing and billing of resources and services. You will work with the SMEs to identify the requirements for change deliverables such as training, testing and operational support to ensure tasks and resources are in place for a successful transition to the business as usual position and to ensure business adoption. It is imperative to ensuring effective quality assurance and the overall integrity of the project - focusing inwardly on the internal consistency of the project, and outwardly on its coherence with infrastructure planning, interfaces with other programmes and corporate, technical and specialist standards.
High level lifecycle phases include Initiation, Planning, Delivery and Close Out and standard associated project deliverables are aligned to these phases including business requirements, technical requirements, solution design and testing.
To succeed, candidates must have a recognised Project Management qualification such as PRINCE2 and/or AgilePM or another Project Management qualification, as well as exposure to management methodologies including Waterfall and Agile and Lean management, such as Six Sigma. It would be beneficial to have property management systems experience, and significant project execution/change management experience.
You must have demonstrable evidence of delivering complex projects with large budgets, and experience of stakeholder engagement and communications management. The ideal candidate will have strong leadership skills with the ability to influence outcomes, the ability to prioritse workload and manage expectations under pressure, and excellent interpersonal skills.
Who are we?
We are part of the NHS family with 6,000 professionals supporting over 3,000 healthcare properties across England. Our purpose is to enable excellent patient care by being the best property and facilities provider to the NHS.
Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more.
Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
Best of luck with your application!