Job Description
We have an exciting opportunity within the Delivery function for a Soft FM Specialist (Site Services) on a 9-12-month fixed term contract which can be based anywhere within England. This is a full time, flexible hybrid role with travel required to meet the needs of the business. The salary on offer is starting from £55,000 with £3,500 car allowance, with eligibility for our annual 10% bonus.
As the subject matter expert for Site Services, the role is responsible for the development, standardisation and continuous improvement of the service for NHSPS nationally, ensuring that service delivery to customers is optimised and demonstrates value for money. The role holder will design and implement effective governance processes to ensure that required performance standards are delivered nationally. The role will provide support to Soft FM delivery teams within the four operating regions within the Delivery function, as well as providing expertise to stakeholders in other business functions too.
Site Services remit: Caretaking, Grounds and Gardens Maintenance, Linen & Laundry, Portering, Post Room, Reception.
Key Responsibilities:
Take a national lead as a subject matter expert in Site Services and other Soft FM disciplines when required to do so ·
Accountable for defining and executing the Site Services strategy nationally
Develop, maintain and execute the role out of service standard operating procedures, polices and processes, ensuring all colleagues are trained in-line with the procedures ·
Develop, implement, and maintain governance structure for the service(s), ensuring compliance with relevant NHS/industry standards, regulations and legislation
Responsible for the development and maintenance of service KPI’s and for ensuring a fit for purpose data capture process
Champion and lead ‘communities of best practise’ to drive continuous improvement and the sharing of best practice
What we can offer you:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
Company-wide Colleague Referral Scheme
SMART Pension contribution into which the company will contribute up to 6%
A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a passion…
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Contact our Talent team at careers@property.nhs.uk to find out more.