Data Support Manager

We have a fantastic opportunity for a Data Support Manager join our team based nationally with flexible working. The salary on offer is from £29,000. This is a full time, permanent position.

About the role: 

An exciting opportunity to join the Data Change team, as part of the Delivery function. Delivery is at the forefront of our business, delivering services to customers day in, day out to enable excellent patient care. Data Change is a fundamental requirement across the business, ensuring property and facilities management data is accurate and up to date. This supports both front-line colleagues delivering for our customers and our organisation’s ability to make key business decisions and support the evolving NHS needs. The Data Support Manager (DSM) is a critical role, which supports a data-driven performance culture within NHS Property Services and ensures that the property data of the business is complete and accurate. Working with the Estate Delivery teams to ensure our key strategic systems are updated with all relevant data changes for new set ups, tenancy, rent, rates, disposals, changes in space requirements across both freehold and leasehold domains and assessing FM change requirements. You’ll also be part of a transformation journey, bringing property and FM together to better serve our customers. We are integrating processes from mobilising a new building, to changes in tenancy, changes in space utilisation, maintenance of assets and beyond. As part of this you’ll support and may drive improvement projects collaborating with colleagues across the wider business to create a seamless colleague experience that puts the customer at the heart of everything we do. You’ll be a team player with a positive attitude, self-motivated, enthusiastic for change and have personal resilience.  

Key Responsibilities:

• Precisely processing data change notifications / requests via the data change applications and uploading to key systems.
• Identify data errors and perform root cause analysis to ensure we build robust data quality rules to highlight and manage repeats.
• Work closely with the wider team, data stewards and key stakeholders on data and process improvement opportunities. 
• Always uphold data integrity.
• Organise and prioritise data change activities to meet deadlines.
• Generate and maintain issues and improvement logs to support root cause and drive prevention of reoccurrence.
• Conduct quality checks.
• Adhere to company policies and procedures for data management.
• Provide support into wider programmes utilising data change management processes.
• Maintain a high level of accuracy and attention to detail.
• Be motivated, embrace change, and pursue continuous improvement.
• Adapt to new technologies, tools and techniques that support business development.
• Actively promote awareness of good data principles.
• Be a positive ambassador of the Data Change team and key contributor to drive our ambition.

What we can offer you:  

• We understand how important life is outside of work so, as well as a competitive salary we will also offer: 
• 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave. 
• A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities. 
• Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.   
• Company-wide Colleague Referral Scheme
• SMART Pension contribution into which the company will contribute up to 6% 
• A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme. 
• We have a great Colleague Assistance Programme and offer support for all areas of life. 

An organisation with a passion… 

We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.   
  
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.  

 For full details of the role, please see the attached role profile. 
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications. 

Contact our Talent team at careers@property.nhs.uk to find out more.