Job Description
We have a fantastic opportunity for an experienced Infrastructure Engineer to join our team. This role is predominantly remote however, travel to our Canary Wharf office will be required 1-2 times a month. This is a permanent role, the salary on offer is £45,417.75 - £52,766.70.
About the role:
Infrastructure Engineers are responsible for operating, maintaining, and continually improving the infrastructure according to agreed procedures.
This involves monitoring performance and undertaking configuration, installation and upgrades. Involvement in planning resources, scheduling work, monitoring progress against schedules, and responding to alerts, system failures and user/customer requests. The infrastructure includes all hardware and software either on-premises or virtualised and provisioned as cloud services, as well as Identity, DNS, and other technical platform services.
Key Responsibilities
- Take proactive steps to up skill on areas of infrastructure where lacking knowledge to support other team members and share knowledge.
- Troubleshooting and diagnosing the root cause of errors within NHSPS Cloud Environments
- Work closely with 3rd party vendors to implement fixes, updates and enhancements for our various applications and ensure the Change Management process is strictly followed.
- Upskill and training other Team members to support all applications to ensure coverage of the systems by multiple personnel, and so there is not a single point of failure.
- Working closely with Product Specialists, business stakeholders, Developers, and 3rd party vendors in a property management environment.
- Document and track case histories, issues, and actionable steps taken using IT Service Management Tool
What you will bring to the role:
- Demonstrable experience in either the growth or implementation of a similar role
- Previous experience working in at least Infrastructure Support (4+ years)
- Infrastructure as Code (IaC) experience - scripting and automation via AZ CLI/PowerShell, Bicep/Terra
- Excellent Windows Desktop/Server Operating Systems, Azure Platform, and Azure PaaS services knowledge
- Strong experience in Microsoft Office 365, Active Directory, and Exchange
- Excellent communication at all levels, both written and oral
- In depth experience of incident, request, change and problem management
What we can offer you:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
Company-wide Colleague Referral Scheme
SMART Pension contribution into which the company will contribute up to 6%
A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a passion…
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Contact our Talent team at careers@property.nhs.uk to find out more.
Our services include estate strategy and optimisation, property management, facilities management, property development and construction project management. We help support millions of patients and NHS colleagues in collaboration without 7,000 customers who range from Integrated Care Systems, health providers, charities and more.
Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Best of luck with your application!