Job Description
We have a fantastic opportunity for a full-time, permanent Support Services Team Leader role to join our team based in Dorking Community Hospital.
- Hours of Work – 37.5
- £11.45 per hour
- Working Monday to Friday 07:00 - 15:00
- Training will be provided
About the role:
As a Support Services Team Leader, you will supervise and support a team of Frontline FM colleagues within a dedicated patch of properties.
The role will involve completing rota’s and ensuring that administrative duties are carried out. You may also be involved in the recruitment of Frontline Colleague’s, as well as liaising with your customers, tenants, contractors. Some of your time will consist of planning and allocating work and checking that all duties have been carried out correctly and to the required standard.
You will manage your own time, splitting your time between each of the properties within your patch of colleagues and working from home. Ensuring that you are on hand and there to support our colleagues and customers where required.
This is a varied role, which requires someone with a background of supervising colleagues, ideally within a Facilities Management role.
Please note that the role is catering based and will require at least Level 2 Food Safety.
The job will require travelling between Dorking, Molesey, Caterham and Horley.
To be considered for this role you will have:
- Either City and Guilds level 3 cleaning and support services or equivalent demonstrable experience
- Working knowledge of Health and Safety requirements
- Experience of managing or supervising a team
- Strong customer service skills
- Strong administrative skills
- Educated to NVQ2 level equivalent knowledge or experience
What we can offer you:
- 27 days annual leave + 8 days bank holiday.
- Training and development opportunities, providing opportunities for you to develop and progress through our Professional Excellence Framework.
- SMART Pension contribution into which the company will contribute up to 6%.
- NHS retail discounts and Cycle to Work Scheme.
- 15 hours (pro-rata) of paid time off to volunteer at a cause of your choice.
- We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a passion…
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
Our culture and values seek to place our NHS colleagues and their patients, at the heart of everything we do.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
For full details of the responsibilities and duties of this role please see the attached job description. We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Contact our Talent team at careers@property.nhs.uk to find out more.