Job Description
At NHS Property Services, we believe our people are our greatest asset. That’s why we’re committed to creating a workplace where everyone feels valued, supported, and empowered to thrive. Our People Strategy - Get, Grow, and Keep Great People, is all about building a values-driven culture where colleagues and customers are at the heart of everything we do.
As a Business Analyst, you’ll work closely with stakeholders across the business to understand their needs, analyse processes, and translate requirements into effective solutions. You’ll play a key role in driving continuous improvement and enabling the successful delivery of technology-led initiatives.
Who you are
You’re an experienced Business Analyst with strong expertise in Planon and a track record of working in digital or technology-led environments. You’re confident engaging with stakeholders at all levels, able to build trusted relationships and translate complex business needs into clear, actionable solutions. You bring a structured, analytical approach to problem-solving, are comfortable working in Agile ways, and have a proactive, continuous improvement mindset, with the ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
- Analyse and map business processes to identify opportunities for improvement
- Gather, document and validate business and technical requirements
- Work closely with stakeholders to understand needs and translate them into effective solutions
- Support the design of systems and processes that are efficient, compliant and fit for purpose
- Assess the feasibility, risks and impact of proposed changes
- Use structured business analysis techniques to support delivery (e.g. Agile, user stories, process modelling)
- Collaborate with technical teams to support development and implementation of solutions
- Drive continuous improvement across systems, processes and ways of working
- Can handle routine tasks and social interactions within a work environment. Ability to absorb policy and guidance necessary for the role.
Where you’ll be
This is a hybrid role with travel across our UK based locations, when required.
What we can offer you
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
- 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
- A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
- Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
- SMART Pension contribution into which the company will contribute up to 6%
- A range of flexible benefits, including NHS retail discounts and Cycle to Work Scheme.
- We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a purpose…
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
At NHS Property Services, we’re committed to creating an inclusive workplace where everyone can thrive. We welcome applications from disabled people and will make reasonable adjustments throughout the recruitment process and in the workplace to support your needs. If you require any support or adjustments, please let us know — we’re here to help
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Check out more about Life at NHSPS on our LinkedIn page!