Job Description
We have a fantastic opportunity for a Senior Business Improvement Specialist join our team based nationally with flexible working. The salary on offer is from £67,000 + car allowance and eligibility for our annual 10% bonus.
About the role:
The purpose of this role is to lead and drive cross-functional business improvement projects that align to NHSPS strategic pillars and transform the business with a focus on putting customers at the heart of what we do. A key focus for the Senior Business Improvement Specialist is to apply the DMAIC & DMADV framework to ensure successful delivery of business improvement projects resulting in measurable business benefits.
Another important aspect of the role is to manage and coach the Business Improvement Specialists in their projects and personal development. The Senior Business Improvement Specialist also promotes and embeds a continuous improvement culture across the business, manages large change management programmes in which can include strategic functional role design and Customer Journey Mapping.
What you will bring to the role:
- To lead and deliver all aspects of strategic improvement and business change initiatives looking end to end across multiple functions.
- Ensuring that the impact of the change is understood enabling effective risk management.
- Lead and deliver successful business and data improvement projects including developing project charter, plans, status reporting, managing risks and issues and handover to BAU
- Embed Business improvement ways of working at all levels of the organisation demonstrating how this will support teams to deliver their goals whilst delivering sustainable improvement; improved customer satisfaction; increased revenue and decreased cost.
- You may lead a team of Business Improvement Specialists, where you will be required to coach them to enhance all aspects of their business improvement skills
- To develop and maintain excellent working relationships with key internal/external customers and suppliers as a required for ongoing improvement initiatives.
- Manage stakeholders and project dependencies/interdependencies to ensure aligned outcomes and effective transition to BAU ownership
What we can offer you:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
- 27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
- A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
- Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
- Company-wide Colleague Referral Scheme
- SMART Pension contribution into which the company will contribute up to 6%
- A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
- We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a passion…
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Contact our Talent Advisor Roshnie.Kenworthy@property.nhs.uk for more information.