Job Description
An exciting opportunity has arisen for a Hard FM Manager to become part of our team in the Midlands Region. We are offering a starting salary of £50,000, based on experience, plus a £3,000 car allowance and the potential for a 10% annual bonus.
While the base location is flexible, residency in the Midlands is required to accommodate travel needs. This hybrid role involves a combination of office work, remote work, and on-site visits. Please note, a driving licence is needed for this role.
About the role:
The role of the Hard FM Manager works with the regional operations management team to deliver a seamless maintenance programme (Planned Preventative Maintenance and reactive), effectively managing priorities and ensuring customer satisfaction. Accountable for ensuring all work undertaken by internal and external resources is evaluated, assessed, and meets statutory regulatory compliance and legal responsibilities of the business.
Resolving technical or service problems as they arise, either directly or by assembling teams to solve those issues, agreeing escalation, communication, and closure of issues with appropriate management colleagues. The role may be required to take a regional lead where applicable on hard FM disciplines and act as the local subject matter expert working with the central Hard FM Specialists.
Managers frequently share the same professional and technical backgrounds as their teams, and their role is to manage and coach their teams to deliver in line with targets and performance standards.
What you will bring to the role:
- Experience and Professional/technical know how
- Hard FM commercial experience, across a portfolio
- Experience of line management in a busy, customer focused business across multiple disciplines
- Experience of driving improvements to enable efficiency
- Experience of delivering change
- Track record of success in professional areas
- Demonstrable experience of managing and working with contractors and acting when required to resolve unsatisfactory work
- Working within the requirements of method statements or permit to work
- Experience maintaining services to SFG20
- Experience of working with a CAFM reporting system
What we can offer you:
We understand how important life is outside of work so, as well as a competitive salary we will also offer:
27 days annual leave + 8 days bank holiday with the option to buy additional weeks leave.
A Smarter Working Policy, empowering you to choose the location of how and where you work according to your daily activities.
Training and development opportunities, providing opportunities for our colleagues to develop and progress their careers at all levels through our Professional Excellence Framework.
Company-wide Colleague Referral Scheme
SMART Pension contribution into which the company will contribute up to 6%
A range of flexible benefits including NHS retail discounts and Cycle to Work Scheme.
We have a great Colleague Assistance Programme and offer support for all areas of life.
An organisation with a passion…
We are an organisation with a passion for giving back. Putting money back into the NHS, raising £150,000 over 3 years for our charity partner Young Lives vs Cancer, supporting colleagues to volunteer within their local communities, and being committed to creating a sustainable working environment on our pledge to become net zero carbon by 2050. We understand that it’s important to feel like the work you do is having a meaningful impact on society, and through our approach to being a responsible business, we make sure that every colleague is given the opportunity to make a difference.
We celebrate diversity, and we are working hard to create an inclusive environment where people love to work and can fulfil their potential.
For full details of the role, please see the attached role profile.
We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.
Contact our Talent team at careers@property.nhs.uk to find out more.